multimedia work
People are more distracted than ever before, but with a strategic content plan that includes multimedia, you can reach them where they’re at. From targeted social media, website optimization and digital marketing campaigns, to more traditional mediums such as radio, outdoor and graphics, multimedia initiatives offer a way to cut through the clamor, get noticed and build excitement for your brand story.
Social media
Sports Performance Social
CHALLENGE: Henry Ford Health wanted to drive more appointments for its Sports Performance team, which sees a variety of patients at all athletic levels, in a variety of sports.
SOLUTION: We developed a social campaign that leveraged dramatic stock and sport-specific headlines designed to appeal to the respective athletes. The campaign won a Merit Award in the National Healthcare Advertising Awards.
HENRY FORD OPHTHALMOLOGY PHYSICIAN SOCIAL CAMPAIGN
CHALLENGE: Henry Ford Ophthalmology wanted to drive new patient traffic to specific physicians in multiple subspecialties at different centers, all while minimizing cost.
SOLUTION: We developed a complex social media campaign based around educational videos. Each of these videos featured one of the eye physicians offering a PSA-style discussion of a condition or treatment. We then developed a Facebook boosted post campaign, targeting each post to a small radius around the physicians’ respective eye centers, and cross-promoted on the client’s Twitter, YouTube and website – where viewers could easily click through to make an appointment with the featured physician. We were able to limit media cost to a $100 Facebook boost for most posts, while delivering almost 50,000 video engagements and driving new patient leads.
website CONTENT + DIGITAL MARKETING
Meadow Brook Hall WEBSITE + GOOGLE ADWORDS CAMPAIGN
CHALLENGE: The client's existing website was not delivering enough leads for its wedding business, a key revenue source for this self-sustaining, nonprofit National Historic Landmark.
SOLUTION: We developed a custom, responsive WordPress website solution optimized for mobile. Given that brides are very specific in their wedding needs, our new site plan broke out and expanded the existing page of wedding content into nine separate, keyword-optimized wedding experience pages, then coupled this with a new Google AdWords campaign featuring an ad group targeted to each of these experiences. In addition, we instituted a new conversion tracking system to gain better insight into where they were getting the most leads. As a result of the digital campaign, Meadow Brook experienced its best year of wedding bookings. The new website also included expanded, optimized content for business events, tours and community programs, laying the groundwork for future campaigns in these other revenue-producing areas.
SHEER SHOP WEBSITE
CHALLENGE: This distributor of Hunter Douglas window treatments had an outdated website that was not optimized for mobile, had poor UX and didn’t offer a large enough gallery of product images for potential customers to review – a key factor in the purchasing process for window treatments.
SOLUTION: We developed a custom WordPress website that made it easy for customers to review the major types of window treatments in a lush image gallery. The simple and clean design of the site also featured a series of category portal boxes that potential customers could use to quickly drill down to the specific page of interest. Finally, we expanded the client’s existing content, creating several new pages optimized around specific product search terms.
HENRY FORD ePILEPSY blog Posts
CHALLENGE: Epilepsy seizures and other symptoms can strike out of nowhere. It’s a potentially debilitating condition that can have several effects on a patient’s lifestyle, and it carries a stigma. The Henry Ford epilepsy center wanted to increase awareness of epilepsy challenges while providing actionable tips.
SOLUTION: We developed a series of blog posts for Henry Ford’s LiveWell blog. Each post featured a Henry Ford neurologist, and the topics ranged from general life hacks and how to travel with epilepsy, to epilepsy and pregnancy as well as how to provide first aid to someone who’s having a seizure.
product launch
HULA BEDDING Co. PRODUCT LAUNCH CAMPAIGN
CHALLENGE: The client wanted to launch a new company in the ultra-competitive online, roll-packed foam mattress industry. Competitors like Casper and Tuft & Needle had quickly turned the bedding industry on its head, and these and others had become dominant brands.
SOLUTION: We developed an in-depth marketing strategy, sizing up the competition and finding the chinks in the armor that would allow Hula Bedding Co. to target the right customers and build market share. Given that the Hula Bed and companion pillows were made of coconut foam, the branding focused on a tropical vacation approach, with the tagline, “Your Dream’s Vacation.” The product launch included a new identity centered around an illustrated, family-friendly hula girl, which we rolled out to a new fun and funky website, product packaging and targeted remarketing campaigns across the web and social media, including holiday . We also developed several complementary pieces, including a custom box cutter and a card with a referral discount prompt.
RADIO
Medical Minute Radio
CHALLENGE: Mercy Memorial Hospital System wanted to build awareness of multiple health topics and hospital initiatives to potential patients in their community.
SOLUTION: We developed a Mercy Memorial Medical Minute radio series. Each episode featured a scripted conversation between an agency host and guest medical expert, either a physician or administrator. To streamline production and make it easier for the VIP guests to record their parts, we built a mobile, shielded VO recording kit that could be set up in any room at the hospital or outpatient facilities. With this system, we produced 40 spots quickly and efficiently. The series significantly raised the profile of the hospital system in the region, helped drive traffic to specific initiatives and won a Bronze Award in the National Healthcare Advertising Awards.
OUTDOOR
Cancer Pavilion Outdoor
CHALLENGE: Henry Ford had invested in a new Cancer Pavilion in Detroit, which was going to serve as the hub of its vast cancer network throughout the region. The system needed to both increase awareness of the new urban facility and its offerings, while emphasizing the approachable feel of the cancer care delivered at the pavilion.
SOLUTION: Hope had long been a messaging focus for Henry Ford Cancer. As part of a larger campaign, we developed outdoor billboards that made a bold statement designed to extend the softness of the “hope” message by labeling the Pavilion as “Your new home for hope.” By keeping the message simple, running both the headline and cancer facility name large – and including a shot of the greater complex that featured the system’s flagship Henry Ford Hospital – we were able to significantly increase awareness of this major new cancer complex with residents in the Detroit area.
er outdoor
CHALLENGE: Mercy Memorial wanted to boost traffic to its ERs. People already sought them out for recognized emergencies such as chest pain, but did not always realize that ER physicians could treat everyday conditions such as strains and broken bones.
SOLUTION: We developed a series of compelling outdoor concepts, including one specifically focused on pediatric patients. For another concept, focusing on the range of conditions Mercy Memorial ER physicians treat (“Sprains, Strains & Chest Pain”), we couldn’t find the right stock image to fit the outdoor configuration. The client didn’t have budget for a new photo shoot, so we staged our own at the agency, using one of our team members as the model patient.
Graphics
Partridge Creek Mall Window Graphics and Social Media Ads
CHALLENGE: Henry Ford Macomb Hospital wanted to increase awareness of the leading-edge specialty care it provided, while leveraging an existing sponsorship at an outdoor mall right down the street from the hospital.
SOLUTION: We created a holiday-themed series of window posters designed to get people in the holiday spirit while promoting the hospital’s marquee specialties. The poster series won a Gold Award in the National Healthcare Advertising Awards. In addition, we adapted this art to work as a targeted Facebook carousel series.
Cancer Pavilion Maps
CHALLENGE: For the opening of the new Cancer pavilion, Henry Ford needed to develop effective wayfinding to help patients and their families quickly find the program or service they needed within the large facility.
SOLUTION: Using complex blueprints provided by the architectural firm that designed the facility, we created a series of 17 color-coded maps that simplified each program and service section. These were displayed on LCD screens throughout the facility. Each map was oriented by the specific compass direction it faced and also included distinctive graphics to make it easier for viewers to find restrooms, elevators and other non-clinical services.